Phase 2 Construction: Q & A

Gateway Garrison Green

Phase 2 Construction: Questions and Answers

The following list of questions and corresponding answers has been prepared in advance to assist all residents with any queries that may arise while the building envelope work is underway. The Board of Directors has prepared these questions in hopes to alleviate any immediate concerns and bring clarity surrounding the upcoming work.

Once you have reviewed this document, if there are any areas of concern that have not been addressed, please send your inquiry in writing via the Corporation website:

1. What work is still outstanding from Phase 1 (started last year)?
The majority of the work that is outstanding from Phase 1 is the deck coating and re-grading.

2. When will the Phase 1 construction be complete?
Phase 1 will be complete approximately around the same time Phase 2 is complete. Residents will be given all information via public schedules that may vary depending on the starting date. The estimated completion date is September 2013.

3. When is the planned starting date for Phase 2 construction?
If there are not any unforeseen interruptions or delays, the anticipated start date is May 6, 2013.

4. Is there anything I will need to do before then?
We require all keys to be submitted to the site manager’s office by May 01, 2013 for Phase 2 units. Those residents/owners from Phase 1 who had requested their keys back at the end of last year’s construction will be required to resubmit their keys by Wednesday, April 24, 2013.

5. How will I know when construction is scheduled to begin on my unit?
All residents will be notified of the initial construction schedule by receiving a notice under the unit door and/or by email (via Constant Contact). Please note that this will be a tentative schedule that is subject to change due to weather delays, noncompliance of residents, changes in production rates, etc. You will be required to check the Garrison Green website for schedule revisions as the project progresses. This schedule will be posted by April 24, 2013.

6. What responsibilities do I have in order to prepare my unit for construction?
Please ensure that you have all items removed from your balcony and the immediate area around the patio door, inside your unit. We ask that you prepare a 6’ radius (1.83m) around your door to allow the construction crew room to work. Additionally, please clear a path from the hallway to your balcony door. Any time spent moving or working around your personal belongings will delay the schedule and progress of the entire project. Please also ensure that all pets are kept in a safe location during the construction, as our crews will be in and out of the units on a regular basis (between the hours of 8:00 a.m. and 5:00 p.m.)

7. What do I do if my unit is not prepared for its scheduled construction date?
If you are unable to prepare your unit in advance, you must inform the Board of Directors at least one week prior to your start date (or as soon as you are able to do so). This can be done through the Garrison Green website or by contacting C-Era Property Management. We will try to accommodate, if at all possible. Please note that this might incur additional costs to the unit owner directly.

8. Wow, that is a lot of information! Out of curiosity, what is the consequence for failure to comply with access requests, unit preparation requests, or any other means of making a unit unavailable on the scheduled construction date(s)?
If anyone fails to comply with the above mentioned requests and/or causes delays in any way, work will be suspended in their unit. Unit owners will then be charged back an assessment to cover the amount incurred by the contractors. If any owners or residents do cause a work delay and are subsequently fined, the Board of Directors will require a letter stating the unit is ready for construction before the unit is re-added to the schedule.

9. How long can I anticipate the work to go on in my unit?
We will require access to your unit for 40 consecutive working days (Monday through Friday, during the hours of 8:00 a.m. and 5:00 p.m.). This equates to an eight week time frame. While there will not necessarily be construction taking place in your unit each day during this 40-day period, access will still be required for inspections, product cure time and minor work.

Examples of inspections, product cure time and minor work are:

  • Architectural consultant inspections
  • Checking on product that may need time to dry (i.e. concrete, mortar, coatings,
  • caulking, etc.)
  • Touch ups and repairs
  • Project Manager inspections to certify that the work completed has met DBD
  • Construction’s complete level of quality and standards
  • Etc

10.How will I know when the work is complete in my unit?
The Board of Directors will send a letter to each unit individually stating that the construction is complete. This will also include instructions for painting around the doorframe by our approved contractor, Red Dot Restoration (formerly Gus Restoration).

11.What do I do/where do I go with any questions, comments, concerns?
 Inquiries can be directed to the Board of Directors via the correspondence page on the Gateway Garrison Green website ( For urgent matters, you may contact DBD Construction by phone at (403)452-6488 or by email at

Reminder: As discussed during the last AGM, the Gateway Garrison Green (Official) Facebook page is not a valid forum to express concerns or questions. Therefore, owners/residents should not expect any resolution to concerns posted via Facebook.

12. Where can I store my belongings while the construction takes place? 
Exceptions will be made for parking stall storage during the construction season. You may store your BBQ (without the propane tank) and patio furniture in your stall but the items must be neat and organized at all times.

We have attempted to address some potential concerns as best as possible and will provide more information as it becomes available during the construction process.  On the behalf of the Board; thank you for your support and understanding that we have your best interest and property value in mind.

Please make sure to forward any comments or questions in writing via the Corporation website: It is important that all queries are submitted in writing for proper follow up and record; enquiries submitted by phone will be redirected to email.

Thank You
Gateway Garrison Green Board of Directors

Q&A April 17, 2013